Subject: Ticket Assigned - Conversation with anam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:53:05 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anam anam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anam Bot:  Hi Anam ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9507981133 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to
  arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553012593            11:46 AM, 16th Oct                   badri                   Hi, Anam  Thank you for contacting us. My name is badri , I will be happy to assist you.           11:47 AM, 16th Oct                     anam                    9507981133 this is my order number           11:47 AM, 16th Oct                     anam                    I want to change mode of collection           11:47 AM, 16th Oct                     anam                    Can u make it click and collect           11:47 AM, 16th Oct                     anam                    From the store in rak           11:48 AM, 16th Oct                     anam                    U there           11:49 AM, 16th Oct                   badri                   Thank you for wa
 iting for us! We do apologize about the wait time. We are available to assist you.           11:50 AM, 16th Oct                     anam                    I made the request to change the mode of delivery of my order           11:51 AM, 16th Oct                   badri                   Kindly note that we are not able to change the delivery mode           11:55 AM, 16th Oct                   badri                   Is there anything else I can assist you with today?           11:55 AM, 16th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:59 AM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3231214