Subject: Ticket Assigned - Conversation with batool
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:52:46 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with batool batool                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  batool Bot:  Hi Batool ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564760698            02:55 PM, 16th Oct                     batool                    Ok           02:55 PM, 16th Oct                   Mohad                 
   Hi Batool, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           02:56 PM, 16th Oct                     batool                    We bought clothes from the outlet mall store           02:56 PM, 16th Oct                     batool                    But now we need to exchange it           02:57 PM, 16th Oct                     batool                    Can we do it in any other branch ??           02:57 PM, 16th Oct                     batool                    ????           02:59 PM, 16th Oct                   Mohad                   You can only return the items from the same store.           03:01 PM, 16th Oct                     batool                    ?????????           03:01 PM, 16th Oct                     batool                    Can we get refund ??           03:02 PM, 16th Oct                   Mohad                   Yes, you can return the items and receive the refund for that.           03:02 PM, 16th Oct                     ba
 tool                    Ok           03:03 PM, 16th Oct                   Mohad                   Is there anything else I can help you with today?           03:06 PM, 16th Oct                   Mohad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:09 PM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3232044