Subject: Ticket Assigned - Conversation with julie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:52:45 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with julie julie                    Bot:  Hi again! Bot:  Please enter your name Customer:  julie Bot:  Hi Julie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8107267695 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:24 PM, 16th Oct                   Mohad                   Hi Julie, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           02:25 PM, 16th Oct                     julie                    Hi please update my mobile no. 65762667           02:25 PM, 16th Oct                     julie                    Until now I didn’t receive my orders           02:26 PM, 16th Oct                   Mohad                   Please be assured as we have already forwarded your phone number this issue to our concerned team and they are closely working on this to fix it for you.             02:27 PM, 16th Oct                     julie                    Please as soon as possible long time im waiting for it           02:28 PM, 16th Oct                   Mohad                   We will make sure to arrange the delivery at the earliest convenience.           02:30 PM, 16th Oct                   Mohad                   We request you to please allow us some time so we can work on this and do the needful.           02:30 PM, 16th Oct                   Mohad                   Is there anything else I can help you with today?           02:31 PM, 16th Oct                   Mohad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:33 PM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3231848