Subject: Ticket Assigned - Conversation with swati jhamar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:52:25 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with swati jhamar swati jhamar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  swati jhamar Bot:  Hi Swati Jhamar ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9458769494 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  8871317587            04:27 PM, 16th Oct                   
   swati jhamar                    Ok           04:27 PM, 16th Oct                   Mohad                   Hi Swati , Thank you for contacting us. My name is Kabir , I will be happy to assist you.           04:28 PM, 16th Oct                     swati jhamar                    Hi Kabir           04:28 PM, 16th Oct                     swati jhamar                    I placed order yesterday           04:28 PM, 16th Oct                     swati jhamar                    Got a mial like payment was not successful           04:29 PM, 16th Oct                     swati jhamar                    Firstly got mail like it was successful           04:29 PM, 16th Oct                     swati jhamar                    Could you confirm?           04:29 PM, 16th Oct                   Mohad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:29 PM, 16th Oct                     swati jhamar                    Order number - 94
 58769494           04:30 PM, 16th Oct                     swati jhamar                    Sure           04:30 PM, 16th Oct                   Mohad                   Thank you for allowing me the time to check. I appreciate your patience.           04:33 PM, 16th Oct                   Mohad                   Please note that given order number is incorrect           04:35 PM, 16th Oct                   Mohad                   Kindly check it again and revert back to us.           04:35 PM, 16th Oct                     swati jhamar                             04:37 PM, 16th Oct                     swati jhamar                    Order number is the same which I have in the app           04:37 PM, 16th Oct                   Mohad                   Did you order from UAE?           04:38 PM, 16th Oct                   Mohad                   Hi, I'm not getting a response from you. Are we still connected?           04:42 PM, 16th Oct                   Mohad                   Hi, I'm no
 t getting a response from you. Are we still connected?           04:45 PM, 16th Oct                   Mohad                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           04:48 PM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3232504