Subject: Ticket Assigned - Conversation with hamjath ali
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:52:06 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamjath ali hamjath ali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hamjath ali Bot:  Hi Hamjath Ali ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521533208            05:24 PM, 16th Oct                     hamjath ali                    Hi           05:25 PM, 16th Oct                   Mohammed                   Hi Hamjath, Thank you for contacting us. How may I help you?           05:25 PM, 16th Oct                     hamjath ali                    Hi           05:25 PM, 16th Oct                     hamjath ali                    I have just made an order           05:26 PM, 16th Oct                     hamjath ali                    I want to call           05:26 PM, 16th Oct                     hamjath ali                    Sorry           05:26 PM, 16th Oct                   Mohammed                   Kindly share with us the order number so we can check and assist you further           05:27 PM, 16th Oct                     hamjath ali                    Unfortunately I select same item 2 quantity and I want to cancel one           05:31 PM, 16th Oct                     hamjath ali                    Helo           05:31 PM, 16th Oct                     hamjath ali                    Hi           05:31 PM, 16th Oct                     hamjath ali                    Order 9508026076           05:31 PM, 16th Oct                     hamjath ali                    Heloo           05:31 PM, 16th Oct                     hamjath ali                    Heloo           05:31 PM, 16th Oct                     hamjath ali                    Hello           05:31 PM, 16th Oct                     hamjath ali                    /startOver           05:31 PM, 16th Oct                     hamjath ali                    /startOver           05:32 PM, 16th Oct                     hamjath ali                    Hi           05:32 PM, 16th Oct                     hamjath ali                    Hi           05:32 PM, 16th Oct                   Mohammed                   Kindly provide us fue seconds so we can check the order details           05:32 PM, 16th Oct                     hamjath ali                    I am waiting for 5 mints           05:33 PM, 16th Oct                     hamjath ali                    Juniors textured jeans           05:33 PM, 16th Oct                     hamjath ali                    The order was 2 but I need to cancel one           05:34 PM, 16th Oct                   Mohammed                   Kindly confirm (162916584 - - Juniors Textured Jeans with Pocket Detail and Drawstring Closure)is this the item you want to cancel on quantity of ?           05:34 PM, 16th Oct                     hamjath ali                    Yes           05:37 PM, 16th Oct                     hamjath ali                    I ordered 2 but I need one only           05:37 PM, 16th Oct                     hamjath ali                    Helo           05:39 PM, 16th Oct                   Mohammed                   we would like to inform you that as per your request the quantity of 1 of the item (162916584 - - Juniors Textured Jeans with Pocket Detail and Drawstring Closure) has been cancelled from the order (9508026076) and the notification and the new bill will be sent to your registered email id           05:40 PM, 16th Oct                   Mohammed                   as for the item value with be refunded back yo your bank account and it may need 7 to 14 days to appear into your bank account           05:41 PM, 16th Oct                     hamjath ali                    Ok           05:42 PM, 16th Oct                     hamjath ali                    Thanks           05:42 PM, 16th Oct                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:43 PM, 16th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3232776