Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:15:22 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9507618088 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971502069487            12:09 PM, 15th Oct                   badri                   Hi, Thank you for contacting us. My name is badri , I will be happy to assist you.           12:10 PM, 15th Oct                     hello                    Hello Mr Badri           12:11 PM, 15th Oct                     hello                    When can i expect my last order to be ready?           12:11 PM, 15th Oct                     hello                    Its click and collect @ Gallaria Mall           12:11 PM, 15th Oct                   badri                   Is this is your order number 9507618088?           12:13 PM, 15th Oct                     hello                    Yes please           12:14 PM, 15th Oct                   badri                   We see that you have placed your order on  Oct 13, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within  2-3 working days. You’ll receive an SMS and an email when your order is ready for collection.           12:14 PM, 15th Oct                     hello                    Its never this late actually           12:15 PM, 15th Oct                     hello                    It will always be resdy within 24 hours actually           12:15 PM, 15th Oct                     hello                    I wouldnt have bothered if it was door delivery           12:16 PM, 15th Oct                     hello                    Its click and collect, so i need to go persoanlly and week day will be busy           12:16 PM, 15th Oct                   badri                   click and collect orders are usually delivered to the stores and are ready to pick-up within 2-3 working days           12:17 PM, 15th Oct                     hello                    Can you tell me the present status of the order?           12:17 PM, 15th Oct                     hello                    I know its still under process           12:18 PM, 15th Oct                     hello                    But 2-3 days means it must be ready by tomorrow latest           12:18 PM, 15th Oct                   badri                   Your order on the way to the store and it will be ready at any moment            12:20 PM, 15th Oct                   badri                   Is there anything else I can assist you with today?           12:20 PM, 15th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:23 PM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3228649