Subject: Ticket Assigned - Conversation with lalkhan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:15:22 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lalkhan lalkhan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lalkhan Bot:  Hi Lalkhan ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558341566            11:38 AM, 15th Oct                     lalkhan                    Thank you           11:39 AM, 15th Oct                   badri                   Hi Lalkhan Thank you for contacting us. My name is badri , I will be happy to assist you.           11:39 AM, 15th Oct                     lalkhan                    Hi           11:40 AM, 15th Oct                     lalkhan                    I ordered some clothes online o           11:40 AM, 15th Oct                     lalkhan                    One jeans was oversized so I returned           11:41 AM, 15th Oct                     lalkhan                    I am waiting for the refund           11:41 AM, 15th Oct                     lalkhan                    More than 20 day’s now           11:41 AM, 15th Oct                     lalkhan                    Your refund of AED 30.35 for order 9503488370 is on its way & will be credited in 5-7 business days.           11:41 AM, 15th Oct                     lalkhan                    Hello badri?           11:43 AM, 15th Oct                     lalkhan                    Ru there or left ?           11:43 AM, 15th Oct                   badri                   Thank you for waiting for us! We do apologize about the wait time. We are available to assist you.           11:44 AM, 15th Oct                     lalkhan                    Thnku           11:46 AM, 15th Oct                   badri                   We would like to inform you that we have processed the refund of amount ( AED30.01  ) on (9/25/21 7:27 PM) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           11:47 AM, 15th Oct                     lalkhan                    It’s more than 20 days now           11:47 AM, 15th Oct                     lalkhan                    Your refund of AED 30.35 for order 9503488370 is on its way & will be credited in 5-7 business days           11:48 AM, 15th Oct                     lalkhan                    This masge I recieved 25th September           11:48 AM, 15th Oct                   badri                   Have you checked with your concern bank ?           11:48 AM, 15th Oct                     lalkhan                    Why I have to my concerned bank           11:49 AM, 15th Oct                     lalkhan                    Check           11:49 AM, 15th Oct                     lalkhan                    Tell me what is the status           11:49 AM, 15th Oct                     lalkhan                    From max side           11:51 AM, 15th Oct                   badri                   The refund has done from our end kindly check with your concern bank           11:52 AM, 15th Oct                     lalkhan                    Ok thnku           11:52 AM, 15th Oct                   badri                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 AM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3228592