Subject: Ticket Assigned - Conversation with mehedi hasan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:15:19 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mehedi hasan mehedi hasan                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  mehedi hasan Bot:  Hi Mehedi Hasan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment met
 hod.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509648490            10:04 PM, 12th Oct                   modhi                   Hi mehedi ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           1
 0:04 PM, 12th Oct                     mehedi hasan                    How to cancel my order?           10:05 PM, 12th Oct                   modhi                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery. Once the order will return back to warehouse we will process the refund for the same as soon as possible.           10:05 PM, 12th Oct                   modhi                   Is there anything else I can assist you with today?           10:05 PM, 12th Oct                     mehedi hasan                    6358881595 please cancel this order           10:07 PM, 12th Oct                   modhi                   we won't be able to cancel your order at the moment as your order is 
 in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           10:07 PM, 12th Oct                   modhi                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           10:07 PM, 12th Oct                   modhi                   Is there anything else I can assist you with today?           10:07 PM, 12th Oct                     mehedi hasan                    I will not accept this product unless you cancel it!           10:10 PM, 12th Oct                   modhi                   we request you to inform him to cancel the delivery.           10:14 PM, 12th Oct                   modhi                   Is there anything else?           10:14 PM, 12th Oct                   modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           10:16 PM, 12th Oct                                          View c
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