Subject: Ticket Assigned - Conversation with you mean we cannot change it
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:14:18 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with you mean we cannot change it you mean we cannot change it                    Customer:  thank u Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi You Mean We Cannot Change It ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7307772162 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:33 AM, 15th Oct                     you mean we cannot 
 change it                    the refund for bd1.750 you will put it to my credit, right           10:35 AM, 15th Oct                     you mean we cannot change it                             10:35 AM, 15th Oct                   badri                   Hi, Thank you for contacting us. My name is badri , I will be happy to assist you.           10:35 AM, 15th Oct                     you mean we cannot change it                    the refund for bd1.750 you will put it to my credit, right           10:36 AM, 15th Oct                     you mean we cannot change it                             10:36 AM, 15th Oct                   badri                   Is this is your order number 7307772162?           10:36 AM, 15th Oct                     you mean we cannot change it                    yes           10:37 AM, 15th Oct                   badri                   We would like to inform you that we have processed the refund of amount (  BHD1.75) on (10/14/21 8:41 PM  ) and the amount 
 you paid online will be refunded back to your original payment method within 7- 14 working days.           10:38 AM, 15th Oct                   badri                   Is there anything else I can assist you with today?           10:39 AM, 15th Oct                     you mean we cannot change it                    still the redund not appearing at my credit and not receiving notification           10:39 AM, 15th Oct                     you mean we cannot change it                             10:39 AM, 15th Oct                     you mean we cannot change it                    ok..i will just wait for 7 to 14 working days to get it to my credit           10:40 AM, 15th Oct                   badri                   Is there anything else I can assist you with today?           10:41 AM, 15th Oct                     you mean we cannot change it                    thank you           10:41 AM, 15th Oct                   badri                   It was a pleasure to assist you. Thank you
  for shopping with us.  Have a wonderful day.           10:42 AM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3228492