Subject: Ticket Assigned - Conversation with bilyana
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:13:52 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bilyana bilyana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  bilyana Bot:  Hi Bilyana ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544324674            06:20 PM, 10th Oct                   MBS                   Hi Bilyana, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           06:21 PM, 10th Oct                     bilyana                    Hi Kibar I received wrong item           06:22 PM, 10th Oct                     bilyana                    My husband pick it up from miasem city center           06:22 PM, 10th Oct                     bilyana                    But online i order different one           06:22 PM, 10th Oct                     bilyana                    They gave him wrong one           06:22 PM, 10th Oct                     bilyana                             06:24 PM, 10th Oct                     bilyana                    I order this one           06:24 PM, 10th Oct                     bilyana                    They gave him this one           06:24 PM, 10th Oct                     bilyana                             06:24 PM, 10th Oct                     bilyana                    I ordered the one from juniors brand           06:25 PM, 10th Oct                   MBS                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:29 PM, 10th Oct                   MBS                   What's the order number?           06:32 PM, 10th Oct                   MBS                   Hi, I'm not getting a response from you. Are we still connected?           06:34 PM, 10th Oct                   MBS                   Hi, I'm not getting a response from you. Are we still connected?           06:38 PM, 10th Oct                   MBS                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           06:40 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3209547