Subject: Ticket Assigned - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:12:55 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Refund ashraf                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ashraf Bot:  Hi Ashraf ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505364993            04:03 AM, 15th Oct                     ashraf                    Ok           04:04 AM, 15th Oct                   Mazen                   Hi Ashraf, Thank you for contacting us. This's Mazen  We would be happy to help you.           04:05 AM, 15th Oct                   Mazen                   Could you please share your order number so that I can assist you further?           04:05 AM, 15th Oct                     ashraf                    1001240852 refund number           04:05 AM, 15th Oct                     ashraf                    Order number 6332546944           04:06 AM, 15th Oct                   Mazen                   How may i help you?           04:06 AM, 15th Oct                   Mazen                   We would like to inform you that we have processed the refund the amount of (SAR 108.91 ) on (8/9/21) .           04:08 AM, 15th Oct                   Mazen                   the transaction number is: 169999990222274492           04:08 AM, 15th Oct                   Mazen                   please contact your bank and show them the transfer number. if they did not solve your problem please contact us and we will help you in the best way           04:09 AM, 15th Oct                   Mazen                   Do you have any other inquiries that we can help with?           04:09 AM, 15th Oct                     ashraf                    But no credited in account           04:11 AM, 15th Oct                   Mazen                   Are you still connected?           04:11 AM, 15th Oct                     ashraf                    Please give me the credit account detail           04:12 AM, 15th Oct                     ashraf                    Yes           04:12 AM, 15th Oct                   Mazen                   kindly note that we have refunded the money from our side under the transaction number: 169999990222274492           04:12 AM, 15th Oct                   Mazen                   please contact your bank and show them the transfer number. if they did not solve your problem please contact us and we will help you in the best way           04:12 AM, 15th Oct                   Mazen                   we have sent the amount to the Card number: 529741******9734           04:13 AM, 15th Oct                   Mazen                   Do you have any other inquiries that we can help with?           04:13 AM, 15th Oct                     ashraf                    No thanks           04:13 AM, 15th Oct                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           04:13 AM, 15th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3228230