Subject: RE: Bank Transfer // RV Deactivation approval - 4591778734
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohamed Nagy <[email-masked]>
Cc: abdulqader ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 16 Oct 2021 09:40:20 +0000

@Mohamed Nagy<mailto:[email-masked]>

Kindly check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 14, 2021 12:35 PM
To: Escalations Dxbteam <[email-masked]>
Cc: abdulqader ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Bank Transfer // RV Deactivation approval - 4591778734

External email sender, please take precaution.
Hi Team,

Please assist on the below case.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 12, 2021 1:46:56 PM
Subject: Re: Bank Transfer // RV Deactivation approval - 4591778734

Hi Team,

Please assist to on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 8, 2021 9:45:46 AM
Subject: Re: Bank Transfer // RV Deactivation approval - 4591778734

Hi Team,

Please advise if any update on below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 5, 2021 7:26:36 PM
Subject: Re: Bank Transfer // RV Deactivation approval - 4591778734

Hi Team,

Please assist on the approval to deactivate RV and process Bank transfer on the below case. Order is COD.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 5, 2021 4:44:04 PM
Subject: Bank Transfer // Refund approval.

Hi Team

Problem Statement : Bank Transfer // Refund approval.

Order Date : Aug 29, 2021
Order ID: 4591778734
Tracking ID : FC0830210001272
Total Price : 85 QAR

Issue Description :The customer doesn't want the refund in RV Value saying that he doesn't want to order anymore and asking it to be removed and reprocess the refund to his bank account.

Bank Details:

Iban:
> QA41QNBA000000000066284218043
> Account number: 0066284218043
> Account name: Ameena Shifa Rafeeque
Branch: Qatar university branch
Swift code: QNBAQAQAXXX

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