Subject: Return approval 8285761127
From: Mohammad Musaed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 11 Oct 2021 21:16:06 -0700 (MST)

Hi Team, 

Problem Statement: WWD Wrong Color(Return approval ) 

Order Date : Aug 8, 2021 
Order ID: 8285761127 
Tracking ID: N/A 
Item ID: 162661203 
Amount : KWD33.73 
Assistance Required: The wrong color received 
Issue Description: The customer emailed us informing us that she received the item on Aug 18, 2021, but the item which they received is the wrong color, the customer also provided us a picture of the wrong color item. She order Pink but received a green one. 
Now the customer is asking for a return and refund/ exchange of the item. So we request you to check this concern and let us know if we can offer a return or exchange to the customer or not. 

Regards,