Subject: RE: Order 6349012297 MOC ID 15693684
From: Malik Ismail <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Ebrahim <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 7 Oct 2021 14:33:11 +0000

Hi @Mohammed Athar (TCS)<mailto:[email-masked]> - updated row 658

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Thursday, October 7, 2021 4:05 PM
To: Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Ebrahim <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: RE: Order 6349012297 MOC ID 15693684

Hi @Malik Ismail<mailto:[email-masked]> Please update in TRACKER.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 7, 2021 3:02 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order 6349012297 MOC ID 15693684

External email sender, please take precaution.
Hi Malik,

Please find below the bank details as shared by the customer. Kindly assist with the refund.

Account holder name: Samar Abdullah Balubaid SAMAR A. BALUBAID
Account number: 00300000324708
Bank name: The National Commercial Bank of Saudi Arabia
IBAN account number: SA5410000000300000324708
Account type: Current
Bank Branch Name: Makkah Al-Mukarramah Branch, Al-Shawqiyah District

Thank you for your help!

Regards,
Apoorv.
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 29 September, 2021 09:09:49
Subject: Re: Order 6349012297 MOC ID 15693684

Hi Malik,

Customer has been contacted under 3083138. We will share the bank details as soon as the customer confirms.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 28, 2021 5:16:49 PM
Subject: RE: Order 6349012297 MOC ID 15693684

Hi @Apoorv Joshi<mailto:[email-masked]> - please get bank details for subject order to process refund.

From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 27, 2021 9:08 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6349012297 MOC ID 15693684

Hi Malik,

Cant process refund as Payment status is failed in PayFort get the customer bank details & update in tracker.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 27, 2021 4:19 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6349012297 MOC ID 15693684

@Mohammed Athar (TCS)<mailto:[email-masked]> - please process refund through payfort.

From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 26, 2021 7:55 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6349012297 MOC ID 15693684

Terminal ID
Terminal Name
Account Number
Payment Type
Transaction Date
Transaction Time
Value of Sales
Cash Back
Cashback_Amount
Net Amount
Service Fee
Fee Without VAT
VAT Amount
Posting Date
Transaction Type
Card Number
Authorization Code
Transaction Reference No
Reconciliation Reference ID
Merchant Reconciliation Number
Full Terminal Number
ARBS2I041473
LANDMARK
504000010006080000000
MADA
9/9/2021
15:24:32
223.2
0
0
218.71
4.49
3.9
0.59
9/9/2021
Purchase
529415******8501
994560
125212221315
19481080/2021-09-09
0
ARBS2I041473

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 26, 2021 8:44 AM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Order 6349012297 MOC ID 15693684

Hi Athar,

Please check and confirm if amount received.

6349012297
Card Number     529415******8501
Date 2021-09-09
Amount SAR 223.20

Regards,
Malik Ismail
Web Team | Landmark Group
T: +97145172086

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