Subject: Re: Drop Payment // 7488858397
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Akshay Berry <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, Naseem Juma <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>
Date: Thu, 23 Sep 2021 23:45:48 -0700 (MST)

Hi Team, 

Please advise for the update on the below concern. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, September 21, 2021 4:10:13 PM 
Subject: Re: Drop Payment // 7488858397 

Hi Team, 

Please assist to get an update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Bhisham Manwani, TCS" <[email-masked]>, "Naseem Juma" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, September 19, 2021 12:12:44 PM 
Subject: RE: Drop Payment // 7488858397 

[ mailto:[email-masked] | @Bhisham Manwani (TCS) ] [ mailto:[email-masked] | 
@Naseem Juma ] , 

Please assist for the refund. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, September 18, 2021 5:13 PM 
To: Akshay Berry <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Bhisham Manwani (TCS) <[email-masked]>; Naseem Juma <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Drop Payment // 7488858397 

External email sender, please take precaution. 

Hi Team, 

Please assist to get an update on the below. 

Regards, 

Apoorv. 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 14 September, 2021 17:20:23 
Subject: RE: Drop Payment // 7488858397 

Hi [ mailto:[email-masked] | 
@Bhisham Manwani (TCS) ] [ mailto:[email-masked] | 
@Naseem Juma ] , 

Reminder on the below. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, September 14, 2021 3:20 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bhisham Manwani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Ebrahim < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Naseem Juma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop Payment // 7488858397 

External email sender, please take precaution. 

Hi Team, 

Please assist to get an update on the below. 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bhisham Manwani, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Naseem Juma" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 6, 2021 2:54:10 PM 
Subject: Re: Drop Payment // 7488858397 

Hi Bhisham, 

Kindly assist to investigate regarding the below drop payment. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 4, 2021 1:59:20 PM 
Subject: Drop Payment // 7488858397 

Hi Team, 

Order ID: 7488858397 

Reference Number: SW882194210819160444 

Date: Aug 19, 2021 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

Amount: BHD13.17 

Authorization Code: 882194 

Issue: the customer placed unsuccessful order and the amount ( BHD13.17) has been deducted from his account, kindly check and do the needful, 

Regards, 

Ebrahim Hageb 

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