Subject: Fwd: Drop Payment - No order placed - 3023948
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 17 Sep 2021 04:31:45 -0700 (MST)

Dear Team, 

Please advise on the below on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Tuesday, 14 September, 2021 15:25:16 
Subject: Re: Drop Payment - No order placed - 3023948 

Dear Athar, 

Please advise on the below on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Wednesday, September 8, 2021 7:47:25 PM 
Subject: Fwd: Drop Payment - No order placed - 3023948 

Dear Athar, 

Kindly assist to check regarding the below drop payment case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Saturday, 4 September, 2021 14:57:17 
Subject: Re: Drop Payment - No order placed - 3023948 

Dear Athar, 

Kindly assist to check regarding the below drop payment case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, September 2, 2021 8:32:45 PM 
Subject: Drop Payment - No order placed - 3023948 

Hi Team, 
The customer is complaining that the amount has been debited from his account but the order was not placed. 

The customer has shared the following details with us: 

The card number - 4283 3101 1813 5147 
The deduction date: 26/08/2021 
The amount of money : SAR 855 

The customer has also shared the bank statement with us. 

Kindly assist. 

Regards, 
Nikhil.