Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Wed, 15 Sep 2021 14:28:57 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

**hi all, chat will be monitored by management team, please be careful with responses**

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

**hi all, chat will be monitored by management team, please be careful with responses**

Understood

Apoorv Joshi

A

3105757 - incorrect escalation. agent sending it to SMSA bahrain

Akshay Berry

A

Akshay Berry

3105757 - incorrect escalation. agent sending it to SMSA bahrain

I have checked, i will share the feedback with the agent on this and will update him to check the matrix correctly.

Apoorv Joshi

A

Agent is re escalating to correct team.

Apoorv Joshi

A

Apoorv Joshi

Agent is re escalating to correct team.

ok cool

Akshay Berry

A

3091335 - poc attached

Akshay Berry

A

Akshay Berry

3091335 - poc attached

Thank you

Apoorv Joshi

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