Subject: Re: Refund approval
From: Apoorv Joshi <[email-masked]>
To: Elbadri <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Mon, 16 Aug 2021 08:50:42 -0700 (MST)

Please advise the customer that he has paid for this order using My Credits. We have refunded him to the original mode of payment, My Credits are non transferrable. 

Regards, 
Apoorv 

From: "Elbadri" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 16, 2021 7:38:11 AM 
Subject: Refund approval 

Hi Team, 

Problem Statement: Refund approval 
Order Date : Jul 30, 2021 
Order ID:7483084521 
Tracking ID: FP0731211000580 

Kindly provide us with the refund approval as the customer keep coming to transfer the amount in my credit wallet to his debit card kindle note that the customer has paid using (zero cost ) 
Customer contact number: 97333998811 
Regards, 
Badri