Subject: Re: Refund Not Processed // 7473875003
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Megh singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>, Manish Kumar <[email-masked]>, Ala Hamood <[email-masked]>
Date: Thu, 29 Jul 2021 08:57:33 -0700 (MST)

Hi Jessie, 

Please advise if any update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Megh singh" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Ebrahim" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Ala Hamood" <[email-masked]> 
Sent: Tuesday, July 27, 2021 2:22:08 PM 
Subject: RE: Refund Not Processed // 7473875003 

[ mailto:[email-masked] | @Megh singh ] 

Can you help us out on the below? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, July 27, 2021 12:43 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>; Manish Kumar <[email-masked]>; Ala Hamood <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Refund Not Processed // 7473875003 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 7473875003 

Kindly assist to investigate regarding drop payment: 

Amount Deducted: BHD 40.24 

Date of Deduction: June 27, 2021 

Email Address: [ mailto:[email-masked] | [email-masked] ] 

Auth Code: 043762 

Payment Mode: BENEFIT 

Thank you for your help! Attached is his Bank Statement. 

Regards, 

Apoorv 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, July 22, 2021 1:29:30 PM 
Subject: Refund Not Processed // 7473875003 

Hi Team, 

Problem Statement : Refund Not Processed 

Ticket id : 04171017 

Order Date : Jun 27, 2021 

Order ID: 7473875003 

Total Price : BHD40.24 

Issue Description : The ticket was created on 7/16/21 and till now the refund has not been initiated. 

Regards 

Ebrahim Hageb 

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