Subject: New comment - [#2866977] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Jul 2021 13:54:28 +0000

There is a new comment in the ticket submitted by rizabela rosales to HelpCPAE   Comment added by : Faraz Lohani  Comment Content:  <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMAFD2B298165E46AEAB5D11426212B608" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>
<a id="OWAAM0AA8E6B65012405FB25540878D4417BD" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>,</div>
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<div class="MsoNormal">Please contact the customer again get the order delivered ASAP.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, July 27, 2021 5:48 PM<br>
<b>To:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; Faraz Lohani &lt;[email-masked]&gt;; [email-masked]; [email-masked]; [email-masked]<br>
<b>Subject:</b> New comment - [#2866977] Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by rizabela rosales to HelpCPAE</span></div>
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Comment added by : Apoorv Joshi<br>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Hi Faraz,</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Customer has shared the following contact number: 066254426 and have mentioned that she was in an underground facility hence was unable to pickup the call. Kindly
 assist to get her contacted again and arrange delivery with her.</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: "Apoorv Joshi" &lt;[email-masked]&gt;<br>
<b>To: </b>"Faraz Lohani" &lt;[email-masked]&gt;<br>
<b>Cc: </b>"Farah Humaidan" &lt;[email-masked]&gt;, "Centrepoint" &lt;[email-masked]&gt;, "KWI Customer Support" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Manish Kumar" &lt;[email-masked]&gt;,
 "escalations dxbteam" &lt;[email-masked]&gt;<br>
<b>Sent: </b>Tuesday, July 27, 2021 2:42:14 PM<br>
<b>Subject: </b>Re: [#2866977] - Delivery : 8277742991</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Hi Faraz,</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>This is done. Will update once customer shares the correct contact number.</span></div>
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<b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>From:
</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>"Faraz Lohani" &lt;[email-masked]&gt;<br>
<b>To: </b>"Farah Humaidan" &lt;[email-masked]&gt;, "Centrepoint" &lt;[email-masked]&gt;, "KWI Customer Support" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "Manish
 Kumar" &lt;[email-masked]&gt;<br>
<b>Cc: </b>"escalations dxbteam" &lt;[email-masked]&gt;<br>
<b>Sent: </b>Tuesday, July 27, 2021 2:12:55 PM<br>
<b>Subject: </b>RE: [#2866977] - Delivery : 8277742991</span>
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<span style="color:black">Hi <a id="OWAAM631322DD24FD4B94A8C2955B68CCF2AC" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shakeeb Arsalan</span></a>
<a id="OWAAME94A8D34CCEE4566A7ED3AE708CC3766" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Apoorv Joshi</span></a>
<a id="OWAAMC2A03F31822241629C6EB26B75A6C410" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manish Kumar</span></a>,</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="color:black">Please get the alternate calling number for the customer as per the order number as this is not responding.</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="color:black">Regards,</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="color:black">Faraz Lohani</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="color:black">Escalation Desk – Web Team</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Farah Humaidan &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, July 25, 2021 11:10 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; KWI Customer Support &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2866977] - Delivery</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
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<b><i><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:indianred'>External email sender, please take precaution.</span></i></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
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<span style="color:#1F497D">Dears, </span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<b><span style='font-size:10.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:black'>Farah Humaidan</span></b>
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<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint [<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">mailto:[email-masked]</a>]
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<b>Sent:</b> Wednesday, July 21, 2021 12:46 AM<br>
<b>To:</b> KWI Customer Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Farah Humaidan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
[email-masked]</a><br>
<b>Subject:</b> Fwd: [#2866977] - Delivery</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team,</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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Subject: late delivery<br>
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Order No: 8277742991<br>
Tracking No: 100077202230.<br>
Contact number: 66254426<br>
Address: abdullah al mubarak al sabah block 7 house 482<br>
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Kindly contact the customer on the above contact number to arrange urgent delivery.<br>
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Regards,<br>
Yasser</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">On Mon, 19 Jul at 5:05 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team,</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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Subject: late delivery</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Order No: 8277742991</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Tracking No: 100077202230.<br>
Contact number: 66254426</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Address: ​abdullah al mubarak al sabah block 7 house 482</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Kindly contact the customer on the above contact number to arrange urgent delivery.</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Regards,</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Yasser</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black"><br>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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