Subject: Re: Refund approval ON_VALIDATION_CANCELLED 6320274276 2738613
From: Ala Hamood <[email-masked]>
To: Shakeeb arsalan <[email-masked]>
Cc: Apoorv <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 8 Jul 2021 23:11:25 -0700 (MST)

Dear team , 

Any Update 

Best Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Shakeeb arsalan" <[email-masked]> 
Cc: "Apoorv" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, June 28, 2021 4:23:18 PM 
Subject: Refund approval ON_VALIDATION_CANCELLED 6320274276 2738613 

Problem Statement: ON_VALIDATION_CANCELLED 

Order Date : Jun 18, 2021 
Order ID: 6320274276 
Total Price: SAR247.46 
Identifier: visa 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is not captured in Payment Transactions but the customer is demanding refund and he sent us account statement so we request to check this your priority basis 

Best Regards 
Ala Aldin