Subject: Re: Updated Escalation Matrix for SMSA
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sat, 3 Jul 2021 00:13:00 -0700 (MST)

Hi Jessie, 

Thank you for the update. 

The matrix has been updated accordingly. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Saturday, July 3, 2021 11:40:43 AM 
Subject: Updated Escalation Matrix for SMSA 

Hi Team, 

Please take note of the updated escalation matrix for SMSA. 

Level 1 Inquires: [ mailto:[email-masked] | 
[email-masked] ] 

Escalation 1 : Sukesh Nambath : 36111790 / [email-masked] 

Escalation 2 : Anish Mohandas : 37328828 / [email-masked] 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

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