Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Thu, 1 Jul 2021 13:05:04 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

A

Akshay Berry

2766733 - @apoorv reassign pvp

unable to find both RVP in Fareye portal, looks like someone already have reassigned them if u can check that from your end.

Apoorv Joshi

A

Apoorv Joshi

unable to find both RVP in Fareye portal, looks like someone already have reassigned them if u can check that from your end.

ask agent to reply on that ticket

Akshay Berry

A

Akshay Berry

ask agent to reply on that ticket

done

Apoorv Joshi

J

team

Jessie Kathleen Go Caparas

A

Hi Jessie

Apoorv Joshi

A

@akshay.berry1 1488139 - In this case refund was done from our end to KNET for customer and in the end customer told us that he will check his bank statement and wil update us if refund does not reflect. Customer has no other ticket right now where he may have mentioned anything about not receiving refund yet. This case is 9 months old and someone has reopened it by posting a note there, Can we go ahead and close this case directly.

Apoorv Joshi

A

Apoorv Joshi

@akshay.berry1 1488139 - In this case refund was done from our end to KNET for customer and in the end customer told us that he will check his bank statement and wil update us if refund does not reflect. Customer has no other ticket right now where he may have mentioned anything about not receiving refund yet. This case is 9 months old and someone has reopened it by posting a note there, Can we go ahead and close this case directly.

yes close it

Akshay Berry

S

Hi @mohd.imran
R we gonna have the meeting now ?

Shakeeb Arsalan

M

yes please join again

Mohd Imran

M

was some tech issue

Mohd Imran

S

Ok

Shakeeb Arsalan

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