Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sun, 27 Jun 2021 08:02:35 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

J

2748507 this has been delivered

Jessie Kathleen Go Caparas

J

team

Jessie Kathleen Go Caparas

J

please respond to the tickets shared by Akshay

Jessie Kathleen Go Caparas

J

there is no reply from yesterda

Jessie Kathleen Go Caparas

J

@apoorv @shakeeb.arsalan @manish.kumar

Jessie Kathleen Go Caparas

S

Checking on these cases

Shakeeb Arsalan

S

Akshay Berry

2766500 - ask agent to check in oracle BI always

Refunded & closing
Please note that the Agents do not use oracle
The give these cases to us to check
and we were facing some tech issue with it till malik helped us fixing it
for some cases when the tech issue was there we advised them to check with u guys

Shakeeb Arsalan

J

@shakeeb.arsalan can you please let the team check on this today on priority

Jessie Kathleen Go Caparas

J

image.png (8.6 KB)

Jessie Kathleen Go Caparas

J

and i want to know why these tickets are still unresolved. is it a delay from our side or the internal team?

Jessie Kathleen Go Caparas

S

@jessie.caparas Sure
will do that

Also pls when ever u r free today if we can have quick call

Shakeeb Arsalan

J

Shakeeb Arsalan

@jessie.caparas Sure
will do that

Also pls when ever u r free today if we can have quick call

will ping u once free

Jessie Kathleen Go Caparas

S

Jessie Kathleen Go Caparas

will ping u once free

Yes pls
Thanx

Shakeeb Arsalan

S

Akshay Berry

2764773 - item 162964250 - - Comfy 3-Seater Velvet Sofa does not belong to order 8268042618, ask agent to escalate with correct details to WWD team

Informed the agent to do the needful

Shakeeb Arsalan

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.