Subject: RE: refund
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ahmad Alsharif <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Sat, 26 Jun 2021 09:36:47 +0000

@Shakeeb Arsalan<mailto:[email-masked]>,

RRN 113005061754

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, June 25, 2021 10:59 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Ahmad Alsharif <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Elharith Elsiddig <[email-masked]>
Subject: Re: refund

External email sender, please take precaution.
Hi Team,

Can we get the RRN for this refund as the customer is claiming that he did not receive.

Regards
Shakeeb

________________________________
From: "Ahmad Alsharif" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 19, 2021 3:07:07 PM
Subject: refund

Hi Team,

Problem Statement: Refund Not Processed
Order Date :Apr 26, 2021
Order ID: 6301383874
Tracking ID: 46711202101
RMA: 1000844298
Assistance Required: Need refund for customer.
Issue Description: customer made return request on 4/28/21 and courier team has collected the items and returned to warehouse and refund has initiated and customer said the amount has not reached to account kindly check and refund to customer

Regards,
ahmed

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