Subject: On validation cancelled deduction 7469315019
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ahmad Alsharif <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 24 Jun 2021 23:50:10 -0700 (MST)

Hi Team, 

Can we check if the amount has been deducted throygh any of the details below provided by the customer. 

Regards 
Shakeeb 

From: "Ahmad Alsharif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, June 18, 2021 10:43:09 PM 
Subject: refund 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Jun 12, 2021 
Order ID: 7469315019 
Tracking ID: NA: 
Assistance Required: Need refund for customer. 
Issue Description: customer placed order on 6/12/21 and order cancelled on validation and the amount has deducted and customer sent us with bank statement kindly see the attachment photos 

Fatima Abdelhassan Al-Hayiki 
Email Address: [email-masked] 
Discount amount: 59 BD 
Discount date: 6/12/2021 
operation number: 
Power of attorney: 
Payment method: Via maternity care application (Benefit Bank Card) 
authorization code:601165 

Regards, 
ahmed