Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Tue, 22 Jun 2021 13:15:16 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

A

2739701 , 2707229 - why the agents are deleting RMA when the team is asking them to reassign instead?

Akshay Berry

S

Akshay Berry

2739701 , 2707229 - why the agents are deleting RMA when the team is asking them to reassign instead?

Not Sure
Will check with the Agent on this

Shakeeb Arsalan

S

Anyhow if the RVP is cancelled isn't it okay to create new one ?

Shakeeb Arsalan

A

Shakeeb Arsalan

Anyhow if the RVP is cancelled isn't it okay to create new one ?

only if it is cancelled and confirmed by the team, but here the team is replying them to reassign

Akshay Berry

S

Ok @akshay.berry1

Will coach the Agent regarding this

Shakeeb Arsalan

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