Subject: RE: [#2637024] -6308695020
From: Faraz Lohani <[email-masked]>
To: Youssef Amr <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>, Centrepoint <[email-masked]>, Imran Masih <[email-masked]>, Ahmad Alawneh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 22 Jun 2021 11:26:14 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Can we inform the customer as per the order ID above the same as mentioned below:

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Youssef Amr <[email-masked]>
Sent: Tuesday, June 22, 2021 3:05 PM
To: Abdulrahman Mohamad (SA) <[email-masked]>; Faraz Lohani <[email-masked]>; Centrepoint <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#2637024] -

External email sender, please take precaution.
Dear Faraz

Please advise the customer to drop the shipment in Al muzahimiah outlet as there is no courier pickup service in this area

Best regards
Youssef Amr Abdelaziz
Customer success specialist
Aramex International - Cairo , Egypt
Tel : 0233339970
Mob : +201224173312
www.aramex.com<http://www.aramex.com>

From: Abdulrahman Mohamad (SA)
Sent: Monday, June 21, 2021 3:16 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>; Youssef Amr <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2637024] -

@Youssef Amr<mailto:[email-masked]>

Best Regards
CMT Executive Aramex International - KSA - Riyadh
Tel: +966 920027447
aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C118dfc02574f454fb14e08d9356d968b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637599567082275204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fLaflI2UEvFAELGdDCEEeNlQhygrPvqhpHhR%2FIVSUDM%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C118dfc02574f454fb14e08d9356d968b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637599567082285162%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=egMBoE8v2sg3FTWc%2BC3w4uMCVlgQQXKLmwpy3U%2FGbck%3D&reserved=0>    <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C118dfc02574f454fb14e08d9356d968b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637599567082295114%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8vSjVqCSj5zjpD672YGnxOGJK1XrE8e9DKYuZNMHoiA%3D&reserved=0>

For a greener planet, please don't print this email unless necessary.

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 21, 2021 4:13 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Imran Masih <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2637024] -

External email: avoid to open links or attachments unless sender is known and content is relevant..

2nd reminder.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 15, 2021 9:02 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2637024] -

Hi @[email-masked]<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]> @[email-masked]<mailto:[email-masked]>,

Reminder as the collection is pending.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]<mailto:[email-masked]>

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 13, 2021 1:32 PM
To: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2637024] -

External email sender, please take precaution.
Hi Team,

Problem Statement:Late Collection
Order Date : May 17, 2021
Order ID: 6308695020
Tracking ID: 46750070360
Reference ID: F07C975

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 6/7/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Ebrahim Hageb

2637024:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C118dfc02574f454fb14e08d9356d968b%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637599567082295114%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l%2BF7DukiQsXKkvR5YY89W5Yh19MN%2Bby7rsl7fs%2BHs4w%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com