Subject: RE: [#2714870] - inbound call of order 6313889461
From: Faraz Lohani <[email-masked]>
To: EcomRDC babyshop5 <[email-masked]>, Landmark Group <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Sulaiman Rehman <[email-masked]>
Date: Mon, 21 Jun 2021 15:44:50 +0000

Hi @Shakeeb Arsalan<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Please contact the customer and inform him as per the below as the customer is not responding to the call. And inform him that the order will be cancelled as per the below delivery issue.

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: EcomRDC babyshop5 <[email-masked]>
Sent: Monday, June 21, 2021 6:02 PM
To: Landmark Group <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; Sulaiman Rehman <[email-masked]>
Subject: RE: [#2714870] - inbound call of order 6313889461

Dear Team,

The subject order location in Khamis mushait, 1200 Km away from RYD. We cannot full fill the order.
So kindly check with customer and cancelled the order.

Thanks,
Akram

From: Landmark Group <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 21, 2021 6:59 AM
To: EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2714870] - inbound call of order 6313889461

External email sender, please take precaution.

Dear Team,
Kindly note that the order has been placed on (Jun 1, 2021) and has not been shipped.
Kindly dispatch the order urgently

Order Number: 6313889461

Best Regards,
Suha Ali
Back Office | Crystel
[email-masked]<mailto:[email-masked]>
On Mon, 14 Jun at 7:22 PM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Please take a look at ticket #2714870<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2714870&data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7C305bb1bd2cc3456e1cea08d934bd2337%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637598809203891204%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Glp7wObDtQWrFn%2FGAmNCbavpY9mq867EYR%2BEH44AKps%3D&reserved=0> raised by مرحبا ([email-masked]<mailto:[email-masked]>).

Dear Team,

Kindly note that the order has been placed on (Jun 1, 2021 ) and has not been shipped.
BS Delivery Date :Jun 10, 2021
Kindly dispatch the order urgently

Order Number: 6313889461

Best Regards,
On Mon, 14 Jun at 7:21 PM , مرحبا <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Kindly note that the order has been placed on (Jun 1, 2021 ) and has not been shipped.
BS Delivery Date :Jun 10, 2021
Kindly dispatch the order urgently

Order Number: 6313889461

Best Regards,

2714870:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com