Subject: refund
From: Ahmad Alsharif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 21 Jun 2021 07:28:57 -0700 (MST)

Hi Team , 

Problem Statement: Refund Not Processed 
Order Date :May 2, 2021 
Order ID: 8257595713 
Tracking ID: FP0504210004767 
RMA: 1000926138 
ticket number in hybris :04041005 

customer placed order on May 2, 2021 and order not delivered to customer and the refund has initiated and customer said the amount never reached to account kindly check 

regards 
ahmed