Subject: Re: Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Mayar Mayar Nasser <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Fri, 18 Jun 2021 05:06:17 -0700 (MST)

Hi Team, 

Can we get the RRN of the refunded amount 77.7 SAR. 

Regards 
shakeeb 

From: "Mayar Mayar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, June 13, 2021 12:39:55 AM 
Subject: Refund issue 

Hi Team, 
Problem Statement: Refund issue 

Order Date : Apr 6, 2021 
Order ID: 6293316787 
Store code : Max60227 

Assistance Required: Refund issue 
Issue Description: The customer is complaining that he did not get the amount till now but according Hybries the amount was processed the customer shared his bank statement . Kindly do the needful . 
Regards, 
CS Team Mayar nasser mahmoud