Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Wed, 16 Jun 2021 10:56:17 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

A

Akshay Berry

2718269 - why the agent is escalating to Aramex?

@apoorv @manish.kumar @shakeeb.arsalan

Akshay Berry

A

Checking

Apoorv Joshi

J

team

Jessie Kathleen Go Caparas

J

are chats working now? are you able to resolve them?

Jessie Kathleen Go Caparas

A

Jessie Kathleen Go Caparas

are chats working now? are you able to resolve them?

yes jessie

Apoorv Joshi

A

2699852 - agent creating duplicate child tickets. please look into it

Akshay Berry

A

Akshay Berry

2699852 - agent creating duplicate child tickets. please look into it

on it

Apoorv Joshi

J

tean

Jessie Kathleen Go Caparas

J

team

Jessie Kathleen Go Caparas

J

pls keep pushing on resolved

Jessie Kathleen Go Caparas

J

resolve count is still less for 2 consecutive days now

Jessie Kathleen Go Caparas

A

Jessie Kathleen Go Caparas

pls keep pushing on resolved

On it Jessie.

Apoorv Joshi

A

2682262 - agents raising duplicate JIRA

Akshay Berry

Join the conversation now

Collaborate on the go!

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