Subject: Bank transfer 6266314679
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Sohaib Ahmed <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 16 Jun 2021 02:01:54 -0700 (MST)

Hi Team, 

Order Created: Jan 22, 2021 
Order: 6266314679 
AWB: 46404081080 

Issue description: This is COD order and has not been delivered till now, However the customer is saying that he transferred the amount to aramex team online (PFA) and the customer is chasing us for refund. 

PFB bank details of the customer and arrange for the transfer ASAP as the issue is pending since long time: 

Account holder name: Nora Awadallah Shtiwi Al-Alouni 
Account NO: 150608010419453 
IBAN: SA4380000150608010419453 
Bank name: Al Rajhi 
Branch: Yanbu - 15000 

Regards 
shakeeb