Subject: Re: Late Delivery WWD 6287851861
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ali Atef <[email-masked]>, escalations dxbteam <[email-masked]>, Arish Laila <[email-masked]>, sachin maheshwari <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>
Date: Fri, 11 Jun 2021 05:24:37 -0700 (MST)

Hi Team, 

The customer now is reporting that he got damaged item so he asked the team to return and deliver proper one. 

Please check on this issue as the case has been pending since 2 months and the customer is chasing for the item. 

Please note that the customer got the item on discount and wants the item for the same price. 

Regards 
Shakeeb 

From: "Ali Atef" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, May 7, 2021 3:00:36 PM 
Subject: Late Delivery WWD 

Hi Team, 

Problem Statement – Late Delivery WWD 

Order ID - 6287851861 

Item ID - 162010962 - - Giggles Northfleet 5-Drawer Chest 

Tracking ID: NA 

Assistance Required – Need urgent delivery 

Order Created: Mar 24, 2021 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was placed on Mar 24, 2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 

Ali Atef 

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