Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Wed, 9 Jun 2021 16:09:51 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

J

@apoorv @shakeeb.arsalan @manish.kumar chek ticket ID 2495218

Jessie Kathleen Go Caparas

J

i've given an approval to remove my credit and do bank transfer for this since May 30 via child ticket and its not done?

Jessie Kathleen Go Caparas

J

what happen?

Jessie Kathleen Go Caparas

J

it has been raised to the ministry!

Jessie Kathleen Go Caparas

S

Hi @jessie.caparas

Checking

Shakeeb Arsalan

S

The customer did not provide the bank details

Shakeeb Arsalan

J

Shakeeb Arsalan

Hi @jessie.caparas

Checking

anyway we have sorted it. next time make sure once we update the team also checks immediately. we dont want such cases going to the ministry

Jessie Kathleen Go Caparas

S

Here the Agent was waiting for the customer to provide the bank details

Shakeeb Arsalan

S

Shall we proceed with the bank transfer here ?

Shakeeb Arsalan

J

Shakeeb Arsalan

Shall we proceed with the bank transfer here ?

Akshay already called the customer and sorted it earlier along with a compensation voucher

Jessie Kathleen Go Caparas

S

So can we close from our end ?

Shakeeb Arsalan

A

Shakeeb Arsalan

So can we close from our end ?

do not close right now, i will update once we get the voucher and share it in the same ticket.

Akshay Berry

S

Sure
Thank u jessie

Shakeeb Arsalan

A

Akshay Berry

do not close right now, i will update once we get the voucher and share it in the same ticket.

2495218 - share the voucher now and close the ticket. i sent email already

Akshay Berry

A

sharing

Apoorv Joshi

A

Akshay Berry

2495218 - share the voucher now and close the ticket. i sent email already

voucher shared n closed the case

Apoorv Joshi

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