Subject: RE: Bank Transfer
From: Ashish Bumra <[email-masked]>
To: "Mohammed Athar (TCS)" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, abdulqader ahmed <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 8 Jun 2021 11:04:54 +0000

Approved.

Thanks

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Tuesday, June 8, 2021 1:01 PM
To: Apoorv Joshi <[email-masked]>; Ashish Bumra <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; abdulqader ahmed <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Bank Transfer

HI @Ashish Bumra<mailto:[email-masked]> Validated & approved from my side. Request your approval as well.

Order status COC/Non COC
Order number
Add/Remove
Value of Credits to remove/add
Whether credits are available and checked for removal/addition?
Request raised by
Non COC
6300780702
Remove
257.6
Yes
Refer to the below trail mail

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 8, 2021 6:01 AM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer

External email sender, please take precaution.
Dear Athar,

Please advise on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohammed Athar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 5, 2021 1:15:41 PM
Subject: RE: Bank Transfer

Hi @Mohammed Athar (TCS)<mailto:[email-masked]>

Can you please approve to remove the below my credit points?

Customer wants us to refund this to his bank account.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 3, 2021 6:47 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; abdulqader ahmed <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer

External email sender, please take precaution.
Hi Team,

Please assist to get a bank transfer approval on the below case, customer has already been notified of the refund policy multiple times for COD order but customer keeps on insisting he wants the refund in his bank account.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "abdulqader ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 25, 2021 5:43:05 PM
Subject: Bank Transfer

Problem Statement: Bank Transfer

Order Date: Apr 25, 2021
Order ID: 6300780702
Value of the return items;257.6 SAR
Ticket no; 1626457

Assistance Required: Need to transfer the money to the bank account.

Issue Description: The customer place the order COD  and his refund was processed in My Credit and he was chasing his refund in his bank account, t, so kindly do manual refund for this customer.

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