Subject: Re: WWD missing item // 6289831856
From: Apoorv Joshi <[email-masked]>
To: Nadeem Ahmed <[email-masked]>
Cc: Akshay Berry <[email-masked]>, ecomrdc babyshop5 <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Bm Olmburaidah <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>, ArishLaila <[email-masked]>, sachin maheshwari <[email-masked]>, Sulaiman Rehman <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Mon, 7 Jun 2021 20:13:00 -0700 (MST)

Dear Nadeem, 

Kindly advise if any update on the below case. Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Nadeem Ahmed" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "ecomrdc babyshop5" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Bm Olmburaidah" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "ArishLaila" <[email-masked]>, "sachin maheshwari" <[email-masked]>, "Sulaiman Rehman" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Sent: Monday, June 7, 2021 10:14:05 PM 
Subject: RE: WWD missing item // 6289831856 

Hi [ mailto:[email-masked] | 
@Nadeem Ahmed ] , 

Any update if this was sorted. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | [email-masked] ] 

T: +971 4 5172125 

From: Nadeem Ahmed <[email-masked]> 
Sent: Monday, May 31, 2021 9:48 AM 
To: Apoorv Joshi <[email-masked]> 
Cc: Akshay Berry <[email-masked]>; EcomRDC babyshop5 <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Bm Olmburaidah <[email-masked]>; Manish Kumar <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Sachin Maheshwari <[email-masked]>; Sulaiman Rehman <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Subject: RE: WWD missing item // 6289831856 

Dear Apoorv, 

Thanks for the informing I will check with customer and do the needful. 

Thanks 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 30, 2021 2:35 PM 
To: Nadeem Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: WWD missing item // 6289831856 

External email sender, please take precaution. 

Dear Nadeem, 

Customer has reported that they are not satisfied with the repairs done and is asking for a part replacement. 

Please check and advise. Thank you for your help! 

Regards, 

Apoorv 

From: "Nadeem Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "ecomrdc babyshop5" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Bm Olmburaidah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] >, "sachin maheshwari" < [ mailto:[email-masked] | [email-masked] ] >, "Sulaiman Rehman" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 25, 2021 12:08:24 PM 
Subject: RE: WWD missing item // 6289831856 

It’s Done yesterday. 

Regards 

From: Nadeem Ahmed 
Sent: Sunday, May 23, 2021 12:14 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD missing item // 6289831856 

Yes, Sure I will confirm once it will done. 

Thanks 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 23, 2021 11:05 AM 
To: Nadeem Ahmed < [ mailto:[email-masked] | [email-masked] ] >; EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD missing item // 6289831856 

Thanks [ mailto:[email-masked] | 
@Nadeem Ahmed ] ! 

Confirm once done. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | [email-masked] ] 

T: +971 4 5172125 

From: Nadeem Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 23, 2021 12:02 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD missing item // 6289831856 

Dear Akshay, 

We just Talk to customer he agreed for fitting only the (Nut) and Carpenter will go to repair the same tomorrow. 

Regards 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, May 22, 2021 1:47 PM 
To: Nadeem Ahmed < [ mailto:[email-masked] | [email-masked] ] >; EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD missing item // 6289831856 

Hi [ mailto:[email-masked] | 
@Nadeem Ahmed ] , 

Any update? 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | [email-masked] ] 

T: +971 4 5172125 

From: Nadeem Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, May 17, 2021 3:55 PM 
To: EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD missing item // 6289831856 

Noted 

From: EcomRDC babyshop5 < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 16, 2021 10:46 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Nadeem Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Bm Olmburaidah < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sulaiman Rehman < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD missing item // 6289831856 

Dear Nadeem, 

FYI…. 

Thanks & regards, 

Akram Shaik 

From: Shakeeb Arsalan [ [ mailto:[email-masked] | mailto:[email-masked] ] ] 
Sent: Saturday, May 15, 2021 7:16 PM 
To: [ mailto:[email-masked] | [email-masked] ] ; EcomRDC babyshop5 
Cc: Apoorv Joshi; Manish Kumar; Mohammad Shafeeque; Escalations Dxbteam; ArishLaila; Sachin Maheshwari 
Subject: Re: WWD missing item // 6289831856 

External email sender, please take precaution. 

Hi Team, 

Can you please check on the below issue and assist 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, May 15, 2021 10:36:08 AM 
Subject: WWD missing item // 6289831856 

Hi Team, 

Order number: 6289831856 

Tracking id:16269476289831856 

Item id: 162392913 - - Delta Skylar 3-in-1 Convertible Crib with Bed Guard 

Customer mobile number: 567388181 

As per the customer complaint, the item received with the missing piece (Nut), kindly contact the customer and arrange for exchange or return the whole product. 

The image is attached. 

Regards, 

Shafeeque 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com