Subject: RE: compensation Voucher approval 6259292601
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Sohaib Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 7 Jun 2021 13:27:07 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Go ahead.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, June 7, 2021 2:10 PM
To: Jessie Caparas <[email-masked]>
Cc: Sohaib Ahmed <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: compensation Voucher approval 6259292601

External email sender, please take precaution.
Hi Jessie,

Issue statement: Voucher approval
Order Created: Dec 29, 2020
Order: 6259292601
Amount: 365 SAR
Concept: CP

Issue description: Please note that the customer got 364.9158 SAR as RV value in this order, However he used part of this RV (85 SAR) in the following order 6265555615, But the order was not
delivered successfully.

The customer now is asking for the amount, so we request you to give the approval to create the another voucher for him.

Please note that the customer had been chasing us constantly on chat.

Also note that the customer does not have a registered account with us and always places order as a guest and he has more than 8 orders associated with the contact NO under different names.

Regards

Shakeeb

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