Subject: Re: change from my cared to account // 2494317 // 6301587048
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Ala Hamood <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 1 Jun 2021 00:35:24 -0700 (MST)

Hi Jessie, 

Order: 6301587048 
RMA: 1000878363 
concept: BS 
credit Amount : 538 SAR 

Please note that the customer got the refund to his my credit and he is requesting to arrange for the same amount to be transferred to his bank. 

Please approve so we can do the needful. 

The customer is with us since Oct 2019 and having 6 orders with us. 

Regards 
Shakeeb 

From: "Ala Hamood" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, May 21, 2021 11:35:27 AM 
Subject: change from my cared to account // 2494317 // 6301587048 

Dear Team, 

Customer's Email ID : [email-masked] 
credit Amount : 538 SAR 

Assistance required : Please delete customer's my credit and arrange to transfer the amount to his bank account. 

Please update the customer's bank details mentioned below on hubris. 

1. Beneficiary Name as per Bank: Alaa Talal Al Ghamdi 
2. Bank Name : Al inma 
3. Account Number : 68200458432000 
4. IBAN number : SA5405000068200458432000 
5. Branch Name: Jeddah 

Kindly process the refund. 

Regards 
Ala Aldin