Subject: Re: Damaged WWW Item // 8247839493
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, [email-masked], [email-masked]
Date: Fri, 28 May 2021 01:22:47 -0700 (MST)

Hi Team, 

Please assist regarding the following issue. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, May 16, 2021 8:47:15 AM 
Subject: Damaged WWW Item // 8247839493 

Hi Team, 

Problem Statement: Damaged WWW Item 

Order Date : 8247839493 
Order ID: Apr 3, 2021 
Tracking ID: 16412248247839493 
​ 
Issue Description: The CS emailed us and shared with us the image of the item (162403659 - - Louis Coffee Table) which has been delivered on 4/25/21 showing a scratch on the surface of the item. 
​ 
So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards,