Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sun, 23 May 2021 13:24:47 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

F

Hi team,2588109 - please inform the customer as per the ticket no

Faraz Lohani

A

Faraz Lohani

Hi team,2588109 - please inform the customer as per the ticket no

on it

Apoorv Joshi

A

Hi @faraz.lohani customer on chat requesting to call her now, item is cancelled as nil pick from warehouse and already refunded. Customer has been explained already but she insist to receive the item when refund is already done.

Apoorv Joshi

A

Contact number is +96560988799

Apoorv Joshi

A

@jessie.caparas

Apoorv Joshi

A

customer name is Shaik Rafi

Apoorv Joshi

F

Customer has been contacted and issue resolved

Faraz Lohani

F

he will order again later

Faraz Lohani

A

Thanks

Apoorv Joshi

A

@faraz.lohani Another customer requesting for callback on chat, customer is saying in every order she has placed either there is a return delay, wrong items delivered to her or cancellation. She is contacting regarding order number: 2002203730 at this time and is saying that she has order one top 3 times and every time the top got cancelled. we have already tried to explain to her the process and have tried to offer her a voucher as well but customer insist a manager get in touch with her. She has also mentioned that the caller should be an arabic speaker.

Apoorv Joshi

A

Contact Number: +201005291053

Apoorv Joshi

A

Name: Yasmine

Apoorv Joshi

F

Hi team. For your action please 2594114

Faraz Lohani

F

Apoorv Joshi

@faraz.lohani Another customer requesting for callback on chat, customer is saying in every order she has placed either there is a return delay, wrong items delivered to her or cancellation. She is contacting regarding order number: 2002203730 at this time and is saying that she has order one top 3 times and every time the top got cancelled. we have already tried to explain to her the process and have tried to offer her a voucher as well but customer insist a manager get in touch with her. She has also mentioned that the caller should be an arabic speaker.

let me check on this

Faraz Lohani

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