Subject: RE: debited twice //8255927379
From: Mustafa Chakki <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Harish Thakor <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Tue, 18 May 2021 11:53:20 +0000

REFUNDED
Original Transaction ID202111779234605
IP Address168.187.70.73Batch ID
Transaction Date/TimeTue May 18 14:52:22 AST 2021Post Date0518
Transaction ID202113880628655Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******3903Card ExpirationFeb , 2022
Transaction Amount12.250Currency Code414
Merchant Track ID169999990149560555Result CodeCAPTURED
Host Response00Authorization Code993801
AVS ResponseCVD2 Validation Repsonse
Reference ID113896000998STAN ID211725
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Malik Ismail <[email-masked]>
Sent: Tuesday, May 18, 2021 2:02 PM
To: Shakeeb Arsalan <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>
Subject: RE: debited twice //8255927379

Hi @Mustafa Chakki<mailto:[email-masked]>,

Please do the refund for order 8255927009. Updated on the sheet.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 15, 2021 8:07 PM
To: Mustafa Chakki <[email-masked]<mailto:[email-masked]>>
Cc: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Elharith Elsiddig <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: Re: debited twice //8255927379

External email sender, please take precaution.
Hi Team,
Can you please check on the below and assist.

Regards
shakeeb

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, May 15, 2021 2:51:56 PM
Subject: debited twice //8255927379

Hi Team

Order Number:8255927379
Order Created: Apr 27, 2021

This customer has been debited twice from his account which is KWD12.25 also he shared his  bank statement.

27/04/2021    Debit -KNET Purchase
2704 Landmark Centr KW KWSQ:111730022870
Landmark Central Marke 0
E0268301 KW KW

27/04/2021    Debit -KNET Purchase
2704 Landmark Centr KW KWSQ:111710020127
Landmark Central Marke 0
E0268301 KW KW

regards
Elharith

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