Subject: Re: Refund Not Received (rejected) 6280946515
From: Shakeeb Arsalan <[email-masked]>
To: mohammed fahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 13 May 2021 03:53:40 -0700 (MST)

RRN 106522142438 

From: "mohammed fahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, May 13, 2021 4:18:52 PM 
Subject: Re: Refund Not Received (rejected) 6280946515 

Hi Team, 
Any update on this?? 

Regards 

From: "MOHAMMED FAHIM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, May 8, 2021 12:45:26 PM 
Subject: Refund Not Received (rejected) 6280946515 

Hi Team, 

Problem Statement: Refund Not Received (rejected) 

Order Date : Mar 7, 2021 

Order ID: 6280946515 

Return Tracking ID: 628094651522999991 

Assistance Required: Investigate and Resolve the issue 

Issue Description: Refund (SAR139.00 + SAR67.00) was processed by Payfort after rejecting three times on 23/3/2021, but customer did not receive it yet. He shared attached bank statements. 
Kindly check and do needful ASAP. 

Regards, 
Fahim