Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Mon, 10 May 2021 13:25:45 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

Hi Team,

Mohammad Shababe Quamar

M

Please update the below mention ticket status -2462960

Mohammad Shababe Quamar

M

Multiple times customer escalated with us the Drop payment issue, however still not getting a proper response from our side?

Mohammad Shababe Quamar

M

@apoorv @shakeeb.arsalan

Mohammad Shababe Quamar

S

checking

Shakeeb Arsalan

S

I am adding it now to the finance tracker sheet

Shakeeb Arsalan

S

Sorry for that @mohammad.quamar

Shakeeb Arsalan

S

Will coach the agent

Shakeeb Arsalan

M

The customer has escalated on date 27th April, however didn't escalated from us?

Mohammad Shababe Quamar

S

I has been added to the tracker now

Shakeeb Arsalan

M

Please escalate this issue with the Finance team on a priority and send the feedback to customer NOW

Mohammad Shababe Quamar

S

Mohammad Shababe Quamar

The customer has escalated on date 27th April, however didn't escalated from us?

Will coach the Agent regarding that

Shakeeb Arsalan

S

Mohammad Shababe Quamar

Please escalate this issue with the Finance team on a priority and send the feedback to customer NOW

added to the tracker
do i have to send an email as well ?

Shakeeb Arsalan

S

Will reply to the customer

Shakeeb Arsalan

M

Yes pls send a mail and cc to me

Mohammad Shababe Quamar

S

Ok

Shakeeb Arsalan

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