Subject: Re: RRN number required
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sat, 8 May 2021 08:34:26 -0700 (MST)

Hi Team, 

Can you please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, May 5, 2021 2:01:00 PM 
Subject: RRN number required 

Hi Team, 

With regards to Order ID 9650940893, one item was partially cancelled the refund was processed on Apr 15 for AED 45.00 The customer is complaining that he has not received the refund and shared the bank statement. 

The customer has confirmed that the refund of AED 45.00 is against the order 9651185788 which was also cancelled on Apr 15 itself. 

Kindly share the RRN number for the same. 

Regards, 
Nikhil.