Subject: Re: (Late Delivery) // 6287090924
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: keyaccountmanager <[email-masked]>, "Nader Yousef Mohammed, Customer Services Manager/Zajil" <[email-masked]>, "Syed Ibrahim, Key Account Manager/Zajil" <[email-masked]>, s alqaisi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Manish Kumar <[email-masked]>, Ali Atef <[email-masked]>
Date: Sat, 8 May 2021 05:34:00 -0700 (MST)

Hi Team, 

Please assist on the bellow the issue is pending since long time and the customer is chasing us. 

Regards 
shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "keyaccountmanager" <[email-masked]>, "Nader Yousef Mohammed, Customer Services Manager/Zajil" <[email-masked]>, "Syed Ibrahim, Key Account Manager/Zajil" <[email-masked]>, "s alqaisi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]> 
Sent: Wednesday, May 5, 2021 4:11:02 PM 
Subject: Re: (Late Delivery) // 6287090924 

Hi Team, 

Please assist us to get an update on the below. 

Thank you for your help. 

Regards, 
Manish 

From: "s ibrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "keyaccountmanager" <[email-masked]>, "n yousef" <[email-masked]>, "s alqaisi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, April 23, 2021 5:20:08 AM 
Subject: Re: (Late Delivery) // 6287090924 

Dear Shakeeb, 

Well noted, I will check and get back to you. 

Best Regards, 

Syed Ibrahim 

Key Account Manager 

Zajil Express Company 

T +966 920000177 

Mobile:054 396 0192 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, April 22, 2021 7:55 PM 
To: Syed Ibrahim/Key Account Manager/Zajil <[email-masked]>; Key Account Manager <[email-masked]>; Nader Yousef Mohammed/Customer Services Manager/Zajil <[email-masked]>; Salah Al-qaisi <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Mohammad Shafeeque <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Re: (Late Delivery) // 6287090924 

[EXTERNAL] 
Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 17, 2021 10:42:30 AM 
Subject: (Late Delivery) // 6287090924 

Hi Team, 

Problem Statement: (Late Delivery) 

Order Date : 22/03/2021 

Order ID: 6287090924 
Tracking ID: Z3665439 
Contact NO: 966550890204 

Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 3/23/21 but till now the order has not been delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Shafeeque