Subject: New Reply Received - Delivery for Order ID 9647883996
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 05:44:15 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery for Order ID 9647883996  Ticket comment <div>Thank you admin<br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sat, May 8, 2021 at 9:41 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6669856132"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> <div dir="ltr">
<div dir="ltr">Hi Emmanuel,</div>
<div dir="ltr"><span style="background-color:initial;font-family:inherit;font-size:inherit">Thanks for your prompt response.</span></div>
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<div>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.</div>
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<div>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2493054