Subject: New Reply Received - Update Credit card details
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 May 2021 14:51:05 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Update Credit card details  Ticket comment <div dir="ltr">
<div dir="ltr">
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Dear Support Team,</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">With reference to your below email, we would like to inform you that the refund amount of 431 SAR relating to Order #6212256675

 has still not been received on my credit card, this is confirmed with the bank also. I believe the transaction is reversed.</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Please can you look into this issue and reinitiate the refund.</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Thank you.</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000"><br></div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Kind regards,</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Hamdan Hussain</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Email: <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000">Mobile: 0561094604</div>
<div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jan 10, 2021 at 1:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Hamdan,</div>
<div><div>
<div><br></div>
<div>Thank
you for your patience.</div>
<div> </div>
<div>We
apologise for the inconvenience caused.</div>
<div> </div>
<div>The
refund amount of SAR 431.00 for order ID 6212256675 has been processed from our
side to your credit card under the transaction ID 159596119800075609 on 1/9/2021.</div>
<div> </div>
<div>**
Noting that your card issuer requires 2-15 additional business days to process
the refund as per the bank norms.</div>
<div>  </div>
<div>Feel
free to get in touch with us for further assistance.</div>
<div> </div>
<div>
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>
</div>
<div><br></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1665030