Subject: Ticket Assigned - Conversation with hatim
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 08:23:19 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hatim hatim                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  hatim Bot:  Hi Hatim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8257313425 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:02 PM, 02nd May                     hatim                    Hello           10:03 PM, 02nd May                     hatim                    I am order some goods
  from centerpoint           10:03 PM, 02nd May                     hatim                    My order number 8257313425 can u tell me when I am get it           10:04 PM, 02nd May                   Apoorv                   Hi Hatim, My name is Apoorv. Thank you for contacting us. How may I help you?           10:04 PM, 02nd May                     hatim                    Hello apoorv           10:04 PM, 02nd May                   Apoorv                   Please allow me a moment to check your order.           10:04 PM, 02nd May                     hatim                    Ok           10:04 PM, 02nd May                   Apoorv                   Hi Hatim, How are you doing today?           10:04 PM, 02nd May                     hatim                    I am good and you           10:04 PM, 02nd May                   Apoorv                   I am doing good as well. Thank you           10:05 PM, 02nd May                     hatim                    Can you check when I am get my orde
 r bcoz i am going vacation           10:05 PM, 02nd May                   Apoorv                   I have checked your order and as I can see this order was placed on May 1, 2021. Please allow 24-48 hours for the order to process. Once the order has processed you will receive an email notification with your tracking details.           10:06 PM, 02nd May                   Apoorv                   Our delivery time frame is 2-3 working days.           10:06 PM, 02nd May                     hatim                    Can i get tomorrow           10:06 PM, 02nd May                     hatim                    Can you put some special request bcoz i am going vacation on Wednesday           10:07 PM, 02nd May                   Apoorv                   I apologize however, we do not have express shipping as an option available. We won;t be able to put in a request from our end, It will take 2-3 business days.           10:09 PM, 02nd May                   Apoorv                   Perhaps one
  of your family member or friends could receive it at your provided address.           10:09 PM, 02nd May                   Apoorv                   Are we still connected?           10:11 PM, 02nd May                   Apoorv                   Hi Hatim, I have not received a response from you still, please confirm if we are still connected?           10:12 PM, 02nd May                   Apoorv                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:14 PM, 02nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2496633