Subject: Ticket Assigned - Conversation with ammu raj
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 06:54:29 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ammu raj ammu raj                    Customer:  Iam still waiting for your reply Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ammu Raj ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  42277418 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  4556316268 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:
   Yes            10:20 AM, 01st May                     ammu raj                    Hai           10:23 AM, 01st May                   Manish                   Hi Ammu,           10:35 AM, 01st May                   Manish                   Thank you for contacting us. My name is Manish, I will be happy to assist you.           10:35 AM, 01st May                     ammu raj                    Hai           10:39 AM, 01st May                     ammu raj                    Anyone here           10:39 AM, 01st May                   Manish                   We apologise for the delayed response and the inconvenience caused to you.           10:41 AM, 01st May                   Manish                   We can see that you have contacted us regarding the order id - 4556316268.           10:42 AM, 01st May                   Manish                   Please allow me a moment to check this for you.           10:42 AM, 01st May                   Manish                   Thank you for allowin
 g me the time to check. I appreciate your patience.           10:44 AM, 01st May                   Manish                   please be informed that as we can check the courier team already tried to contact you +97455300866           10:45 AM, 01st May                   Manish                   however the delivery has been rescheduled from your side.           10:46 AM, 01st May                   Manish                   we request you to please confirm your contact number           10:46 AM, 01st May                   Manish                   Hi Ammu, I'm not getting a response from you. Are we still connected?           10:51 AM, 01st May                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:53 AM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/ti
 ckets/2485794